About Us

IAM Facility Solutions was founded with a clear vision to bring greater consistency, accountability, and professionalism to an industry often defined by fragmented services and inconsistent execution.

Alfredo Salazar Madrid, Founder and CEO of IAM, is a Chicago native who began his career in the luxury residential and commercial lighting industry, where he developed a deep appreciation for how environments shape experience, perception, and quality.

After years of working across commercial environments and seeing firsthand the challenges clients faced managing multiple vendors, varying service standards, and limited visibility into outcomes, the opportunity became clear. Businesses needed a more integrated approach. One that could simplify operations while delivering reliable, high quality results at scale.

IAM was built to meet that need. From the beginning, the focus has been on creating a unified service model that brings together core facility capabilities under one organization. This approach allows clients to streamline operations, reduce complexity, and gain confidence in the consistency of execution across their properties.

Today, IAM partners with organizations across a range of commercial environments, supporting both day to day operations and broader facility initiatives. The company remains grounded in its founding belief that facility services, when executed with consistency and care, elevate tenant experience, strengthen retention, and create measurable value for property owners.